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Hannun Help Center

<span style="font-size: 14px; font-family: Inter; color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Your security is very important to us, which is why we guarantee secure payment methods, including:<ul><li dir="ltr" style="line-height: 2; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;"><span style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; font-family: Inter; font-size: 14px;">&#xA0;VISA</li><li dir="ltr" style="line-height: 2; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;"><span style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; font-family: Inter; font-size: 14px;">Mastercard</li><li dir="ltr" style="line-height: 2; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;"><span style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; font-family: Inter; font-size: 14px;">American Express</li><li dir="ltr" style="line-height: 2; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;"><span style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; font-family: Inter; font-size: 14px;">Apple Pay</li><li dir="ltr" style="line-height: 2; text-align: justify; margin-top: 0pt; margin-bottom: 0pt;"><span style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; font-family: Inter; font-size: 14px;">PayPal</li></ul><span style="font-size: 14px; font-family: Inter; color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">In addition, we offer the option to split your order into multiple payments using the Klarna payment method, so you can choose the most suitable amount of payments for your needs.Whenever you have any doubts or inquiries, you can contact us through the <a href="https://help.hannun.com/en-US/contact" rel="noopener noreferrer" target="_blank">contact form</a>, and we will assist you in resolving them.

VISA, Mastercard, American Express, Apple Pay, PayPal and Klarna.

What payment methods do you offer?

Payment & Account

Where is my order?

What is the process for my order?

Can I modify my order?

Can I change the shipping address?

Can I change the delivery date?

Can I cancel the order (or part of it)?

Why haven't all the items arrived together?

Can I change my tax details?

My Order

How long does it take to produce my order?

Do you have products available in stock?

How do I know when I will receive my order?

How long will it take for my order to arrive?

What does the standard delivery service include?

How are bulky goods orders handled?

Shipping & Delivery

What are the return conditions?

How to make exchanges and returns?

What should I do if my product is damaged or incomplete?

How are refunds processed?

What is REVER?

Returns & Claims

What is Hannun's finish palette?

What is the finish like on reclaimed wood?

What other finishes are available at Hannun?

What finishes are available for microcement products?

Can I buy fabric samples of the sofas?

Can I order a custom product?

What can I do if a product is not available?

Do you have a physical store?

Products

Do you offer discounts on your products?

Should I register with Hannun?

What is the Rewards Points Program?

What payment methods do you offer?Updated 3 months ago