Can I modify my order?Updated 4 months ago
If you wish to make a change to your order while it continues in production, please contact us through our contact form indicating the subject “Modify my order” and providing us with all the information necessary to make the change (order number, what is the item you want to modify and why another item).
For item changes that involve a price difference, management may be more complex. Our Customer Care team will confirm if it can be easily managed internally or if it is more convenient to cancel and refund the item and purchase it again.
Please note that we can manage the change as long as the item shipment has not been created.