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My Order

Monitoring of the order

In order to track your order and find out the status of your order, you should go to the order confirmation email. Just click on the button "Order status". We remind you that there are several stages in your order:. In production at the artisan's wor

Modification of the order

Change of delivery address. If you want to change the delivery address of your order, simply fill in the contact form with the request reason "Change of address" indicating your order number and the new address. This is only possible if your order is

I have not received all the products

Don't worry, it's normal and will arrive in the next few days. When an order is made up of several items, they are shipped as they are ready, without having to wait for the rest of the products for various reasons. As we work with different artisans,

I need an invoice of my order

If you need an invoice, justfill in the contact form with the necessary invoice details and we will send it to you as soon as possible. Remember to specify the order number that you will find in the confirmation email.

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