Hannun Help Center logo
Hannun Help Center logo

All articles

ExchangesUpdated 3 months ago

Exchanges can only be made if the price is the same one, like a color change. In the event that the price of the item for which you want to change it is different, we will manage the return and you can make a new order with the desired item.


To proceed with the change it is necessary to fill in the form and follow the indicated steps.


In the event that it is an exchange or return of a product from the Marlot Baus collection, fill out this form


To process any incident, it will be necessary to attach photographs of the state of the product as well as of the product once it is packed. When we receive the form, we will proceed to manage the incident and we will inform you of the steps to follow.


In the form you must tell us what item you want in exchange for the one you have.


👉Do not throw away the packaging of your order 👈


It is essential that you return the product in its original packaging or other packaging that guarantees maximum protection of the product, including all accessories and indicating, on the packaging, the return code that we will indicate to you.

Was this article helpful?
Yes
No
Powered by