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I have not received all the productsUpdated 6 months ago

Don't worry, it's normal and will arrive in the next few days. 


When an order is made up of several items, they are shipped as they are ready, without having to wait for the rest of the products for various reasons. As we work with different artisans, the items are shipped from different destinations. It can also happen that depending on the weight or measurements of the products the transport company can organize more than one delivery, usually the next day. 


You can see in your order confirmation email that each product has an estimated delivery time, according to its estimated production and shipping time.

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