Please check if the options available above address your request before contacting us. We will get in touch with you within 24-48 hours.

Hannun Help Center

You will find that some of our products have the artisan&apos;s own finishes, different from the rest of the web:<img src="https://attachments.gorgias.help/JWE4j73MnNY6ZlV9/hc/0e8PW74qM8xDnpGB/2024090309-b797aa1d-3573-459f-9356-7551dc595d63-b0c30111-6252-44a7-a3b5-cafa0e0548b7.png" width="602" class="fr-fic fr-dii" style="width: 634px; height: 317px;"> <img src="https://attachments.gorgias.help/JWE4j73MnNY6ZlV9/hc/0e8PW74qM8xDnpGB/2024090309-2169eb15-9e6c-436d-b5a1-51e1ebb2112c-dae1feb8-0ca3-4bd3-90e6-763f51577794.png" width="602" class="fr-fic fr-dii" style="width: 631px; height: 315.5px;"><img data-fr-image-pasted="true" alt="EL_CAPRICCIO-ES.png" src="https://hsfiles.gorgias.help/gm/help-centers/23421/attachments/b9122c4d-7818-4e75-8f71-3ed59d91d21a.png" id="isPasted" class="fr-fic fr-dii">&#xA0;

You will find that some of our products have the artisan's own finishes, different from the rest of the web site.

What other finishes are available at Hannun?

Products

Where is my order?

What is the process for my order?

Can I modify my order?

Can I change the shipping address?

Can I change the delivery date?

Can I cancel the order (or part of it)?

Why haven't all the items arrived together?

Can I change my tax details?

My Order

How long does it take to produce my order?

Do you have products available in stock?

How do I know when I will receive my order?

How long will it take for my order to arrive?

What does the standard delivery service include?

How are bulky goods orders handled?

Shipping & Delivery

What are the return conditions?

How to make exchanges and returns?

What should I do if my product is damaged or incomplete?

How are refunds processed?

What is REVER?

Returns & Claims

What is Hannun's finish palette?

What is the finish like on reclaimed wood?

What finishes are available for microcement products?

Can I buy fabric samples of the sofas?

Can I order a custom product?

What can I do if a product is not available?

Do you have a physical store?

Do you offer discounts on your products?

What payment methods do you offer?

Should I register with Hannun?

What is the Rewards Points Program?

Payment & Account

What other finishes are available at Hannun?Updated a year ago