The wood finishes we have at Hannun can vary depending on the craftsman or craftswoman who creates them, which is why we have several different finish palettes available.

The wood finishes we have at Hannun can vary depending on the craftsman or craftswoman who creates them, which is why we have several different finish palettes available.Our traditional finish palette includes the following tones:<img src="https://attachments.gorgias.help/JWE4j73MnNY6ZlV9/hc/0e8PW74qM8xDnpGB/2024090310-304f84ac-0976-4cc9-ab25-1f48f1686060-c4de5532-7d8b-4465-8590-7d23639f349a.png" width="602" height="301" class="fr-fic fr-dii"> If you&apos;re still unsure about the color, you can also purchase the sample pack that contains all of Hannun&apos;s finishes. If you buy the Hannun finish palette, the cost of the palette can be deducted from the total of your next purchase, but only if you place an order exceeding 250&#x20AC;. To apply the palette amount reduction, you&apos;ll receive an email with a code that you can use when placing your order.Keep in mind that our products are created by different artisans who apply color using their own techniques and work with woods from different origins. Additionally, wood is a living material that can absorb varnish in different ways depending on its moisture content, base color, storage conditions, etc. That&apos;s why the finish of our products may vary slightly from each other, even if you&apos;ve chosen the same tone. This is something that demonstrates the artisanal nature of your product and will make it unique, different from the rest!&#xA0;

What is Hannun's finish palette?

This collection consists of handmade furniture crafted from wood that has undergone a recovery process, meaning it has been treated to give it a second chance.

This collection consists of handmade furniture crafted from wood that has undergone a recovery process, meaning it has been treated to give it a second chance. In this collection, it&apos;s not possible to choose a specific color. The product you will receive is unique, and the finish will not be exactly the same as the one in the photo. We provide&#xA0;<a href="https://drive.google.com/file/d/1mm7EayRFJyAcrkxIfBzbQm0VxFHgpYA9/view">some examples</a>for you to get an idea of the possible finishes.

What is the finish like on reclaimed wood?

You will find that some of our products have the artisan's own finishes, different from the rest of the web site.

You will find that some of our products have the artisan&apos;s own finishes, different from the rest of the web:<img src="https://attachments.gorgias.help/JWE4j73MnNY6ZlV9/hc/0e8PW74qM8xDnpGB/2024090309-b797aa1d-3573-459f-9356-7551dc595d63-b0c30111-6252-44a7-a3b5-cafa0e0548b7.png" width="602" class="fr-fic fr-dii" style="width: 634px; height: 317px;"> <img src="https://attachments.gorgias.help/JWE4j73MnNY6ZlV9/hc/0e8PW74qM8xDnpGB/2024090309-2169eb15-9e6c-436d-b5a1-51e1ebb2112c-dae1feb8-0ca3-4bd3-90e6-763f51577794.png" width="602" class="fr-fic fr-dii" style="width: 631px; height: 315.5px;"><img data-fr-image-pasted="true" alt="EL_CAPRICCIO-ES.png" src="https://hsfiles.gorgias.help/gm/help-centers/23421/attachments/b9122c4d-7818-4e75-8f71-3ed59d91d21a.png" id="isPasted" class="fr-fic fr-dii">&#xA0;

What other finishes are available at Hannun?

There are two finishes available for microcement products: Off-white and Grey. As with the Hannun finishes, we have a sample of finishes that you can purchase.

What finishes are available for microcement products?

If you would like to purchase a sample of our sofa fabrics, please register at Hannun and contact our customer service team via contact form.

If you would like to purchase a sample of our sofa fabrics, please register at Hannun and contact our customer service team via&#xA0;<a href="https://hannun.com/en/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">contact form</a>, they will give you all the information you need to purchase the sample book!

Can I buy fabric samples of the sofas?

Unfortunately, we don't do customization for most of our products.

Unfortunately, we do not offer customizations, but we&#x2019;d love to help you find what you need. Please let us know what you&#x2019;re looking for by filling out the&#xA0;<a href="https://hannun.com/en/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">contact form</a>&#xA0;and selecting &#x201C;Product Inquiry&#x201D; as the reason for your request. We&#x2019;ll be happy to assist you.&#xA0;Our furniture is handmade, and each piece is designed with exact measurements by our designers and artisans. The production process is more complex than it may seem. First, our designers create the plans, which are then approved and crafted by the artisans. Each prototype goes through quality and safety checks. Often, what initially seems perfect on paper requires adjustments once we see the finished piece. For this reason, any modification involves too great an operational change, and due to the volume of orders and our company&#x2019;s size, we cannot accommodate customizations.Customizations are only possible if you wish to purchase a large quantity of the same product. In that case, please contact us so we can guide you through the process.

Can I order a custom product?

You can click on "Let me know when it's available" that you will find within the product sheet, and we will send you an email as soon as it is available again.

We know that there are products that may not be available at this time. They may be items from an external supplier to Hannun, and we cannot guarantee the date they will be back in stock.You can click on &quot;Notify me when available,&quot; which you will find on each out-of-stock product page, and we will send you an email as soon as it is available again.We recommend subscribing to our newsletter to stay updated on new arrivals and special offers.

What can I do if a product is not available?

Currently, we sell exclusively through our website.

<h6 id="isPasted"><span style="font-weight: 400; font-size: 14px;font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://help.hannun.com/es-ES/contact">Currently, we sell exclusively through our website, and while we have a network of local workshops where we make our products, they are not open to the public</a>.&#xA0;<span style="font-weight: 400; font-size: 14px;font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We understand that sometimes it&#x2019;s difficult to purchase something without seeing it first, which is why we offer easy exchanges and returns if you change your mind. You can&#xA0;<span style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-weight: 400; font-size: 14px;;font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="https://hannun.com/en/pages/help-center?hcUrl=%2Fen-US%2Fwhat-are-the-return-conditions-342727" rel="noopener noreferrer" target="_blank">click here</a><span style="font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;for more information about the return process.&#xA0;<span style="font-weight: 400; font-size: 14px;font-size: 11pt; font-family: Inter; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you have any questions regarding a product&apos;s specifications, you can fill out our&#xA0;<a href="https://hannun.com/en/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">contact form</a></h6>

Do you have a physical store?

Please check if the options available above address your request before contacting us. We will get in touch with you within 24-48 hours.

Products