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Returns & Replacements

Exchanges

Exchanges can only be made if the price is the same one, like a color change. In the event that the price of the item for which you want to change it is different, we will manage the return and you can make a new order with the desired item. To proce

Returns

We know that there are times when things do not go as we would like, and for some reason you have to return your order. In order to manage any change in your order, it is strictly necessary to comply with the following cases:. Product does not meet e

Refund

Once the product is received in our warehouse and verified that everything is correct, we will manage the refund. At the time the refund order is issued on the payment platform, you will receive an email confirming the refund of the amount, and it wi

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